Channels & viewing

[Frankfartsalot]

I have the same issue. this generally happens I I turn the device on with the remote. this blue ring of death is very annoying. I have been dealing with it for over 2 years now ever since I got the roku streambar. to get rid of the blue circle I generally have to turn the device on and off several times with a remote or kill the power and reboot. If I just let this circle keep going and going without turning off and on again it will never go away. no kind of error message just an annoying circle that appears with most starts. sometimes the roku device flickers the circle will pop up and the screen back to home page. sometimes the circle appears when selecting an app like the roku channel. very unstable device if you ask me.  I'm using Comcast internet all my other devices are connected just fine. 

[RokuEuniceL]

Hi @Frankfartsalot,

Welcome to the Roku Community!

We understand you have problems with the blue circle when launching your device or an app. We would be happy to look further into this issue, but we need more details. Can you please provide us with the following information:

• What Roku device are you using right now? (e.g., Roku Express, Roku Stream Bar, Roku TV; specify TV)
• How are you powering your device?
• Can you provide a video or photo of the issue you're experiencing?

With further details, we'll be able to take a closer look at this issue. Thank you

All the best,

Eunice