Hi!
I get monthly bills for Discovery+ via Roku.com. But on the Roku site I am not subscribed to Discovery Plus. DiscoveryPlus.com has no record of me. HELP!
Thanks!
@MM518, do you have multiple Roku devices? If so, do they all display the same email address under Settings->System->About?
It's also possible that you're a victim of a scam where the scammer is using Roku's name on your statement.
Thanks--I checked and we're all the same email address
Hi @MM518, we understand you are being billed for Discovery+ and are unable to cancel the subscription. This sounds frustrating, but don't worry, we are here to help. We are going to reach out to you in a private message to collect your account details so we can investigate further.