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sjoseph1022
Level 7
‎03-13-2021 01:47 PM

BET +

BET + suddenly stopped working and have re-installed and nothing works.  

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RokuMary-F
Community Moderator
Community Moderator
‎03-15-2021 10:53 AM

Re: BET +

Hi @sjoseph1022,

Thanks for the post.

Have you tried to restart your Roku device after removing the channel and before adding the channel back? If yes, this is a good indication that there likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to that channel publisher directly to share your feedback. 

You can reach BET+ support here:  visit www.bet.com/betplus/help or contact BETPlus-support@bet.com

Thanks,

Mary

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