Channels & viewing

[RokuDanny-R]

@msbarr33

Thanks for the post.

If you are trying to cancel a subscription, have you tried logging into your Roku account online and selecting Manage your subscriptions?

For more detailed information about how to cancel or manage your subscription, visit our Support page here: Cancel a subscription

Please keep us posted what you find out.

Thanks,
Danny

[MsBlackrose13]

So the operator is unavailable at bet+ and I can't access my subscription it keeps coming up: $ free trial 

[RokuMary-F]

Hi @MsBlackrose13,

Thanks for posting in the Roku Community!

We understand you are having difficulties accessing your subscription for BET+.

We would be more than happy to look further into this issue but will need more details. Can you please provide us with the following information:

1. Are you being prompted with an error message?
2. Could you please verify if the issue you are running into is when you're accessing the content of BET+ standalone or through The Roku channel?
3. What are the steps to reproduce the issue you are seeing?

We look forward to hearing from you and looking closely into this issue. Thank you!


Best regards,
Mary

[Tired]

Hey if you have access to another streaming service that supports BET+ it’ll work there. I cancelled my BET+ subscription and recently started a new one through Apple Tv+ and that one works.