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CAParkin
Reel Rookie

BBC iPlayer not loading - need help

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IPlayer stopped loading early Mar 2022.  Tried various solutions in older posts without success, viz remove and reload App, check Roku for updates. All other Apps working fine.  Help! 

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2 Solutions

Accepted Solutions
DBDukes
Community Streaming Expert

Re: BBC iPlayer not loading 2022

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@CAParkin wrote:

... remove and reload App ...


There's a step missing here. It should be:

  1. Remove the app
  2. Reboot the Roku
  3. Reinstall the app

All three steps, in that order.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

View solution in original post

CAParkin
Reel Rookie

Re: BBC iPlayer not loading 2022

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Thanks DBDukes.  Carried out a factory reset and now working fine.

View solution in original post

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2 REPLIES 2
DBDukes
Community Streaming Expert

Re: BBC iPlayer not loading 2022

Jump to solution

@CAParkin wrote:

... remove and reload App ...


There's a step missing here. It should be:

  1. Remove the app
  2. Reboot the Roku
  3. Reinstall the app

All three steps, in that order.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

CAParkin
Reel Rookie

Re: BBC iPlayer not loading 2022

Jump to solution

Thanks DBDukes.  Carried out a factory reset and now working fine.

0 Kudos
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