Channels & viewing

[StreamerUser]

@Doc123 

https://community.roku.com/t5/Channel-Issues-Questions/Hulu-is-crashing-after-about-20-30-seconds-of...

[DHoyt]

My Hulu channel keeps going back to the Home screen.

Roku

Model # 3900RW

Serial # YG008E594059

Devise ID C43878594059

Software Ver. 10.0.0 build 4209-51

I preformed the following resolutions (none worked):

1. Removed the Hulu channel, restarted my Roku and reinstalled the Hulu Channel

2. Reset my Roku to factory settings and reinstalled the Hulu Channel

[StreamerUser]

@DHoyt 

https://community.roku.com/t5/Channel-Issues-Questions/Hulu-is-crashing-after-about-20-30-seconds-of...

[GlitterJ13]

Hi. We need access to the actual remote. I don't plan on giving my son my cell phone every time he watches TV. What is an actual fix for this issue? I've tried all the reset options except factory because honestly what a pain! No codes are generated when doing the remote button series either. This really needs a workable fix or families cannot use Roku. Please advise. Thank you.  

[DHoyt]

The issue is with the Hulu App on the Roku.  Hulu is working on a fix to their app on Roku systems.

Report your issue to Hulu directly to get your account on the list for repairs.

https://help.hulu.com/s/contactsupport

[DHoyt]

The issue is with the Hulu App on the Roku.  Hulu is working on a fix to their app on Roku systems.

Report your issue to Hulu directly to get your account on the list for repairs.

https://help.hulu.com/s/contactsupport

[rainbowbuffalo]

Yes that's been happening with my Peacock channel for a few days now.  But I have another issue.  I have dyslexia and I realized that I put in my email wrong for several of the apps on my ROKU 😞  So I cant access my passwords.  How can I get help with that??

[rainbowbuffalo]

There is no option for "remove channel" when I click on the option asterisk??  

[StreamerUser]

---

@rainbowbuffalo wrote:

There is no option for "remove channel" when I click on the option asterisk??  

---

That means you are subscribed to the app/service using Roku Pay.

You'll need to cancel your Roku Pay-based subscription before you can remove the app:

https://my.roku.com/account/subscriptions

Once you cancel your subscription, you'll be able to remove the app

[Jam5]

Ok I have multiple tvs doing this same thing here are all.of my devices...all channels on all devices are hulu and disney plus not working. 

Model- roku express+ 3931RW

Serial- X00400FJ1YLV

device id- S01230CJ1YLV

Version- 10.0.0

build- 4209-AE

Issue id- LV-337-887

 Model- 7111x- roku tv

Serial- YN005K989988

Device- CN6005989988

Version- 10.0.0

Build- 4209-30

Issue id- 88-337-897

Model- 8102x- roku tv

Serial-YK00AU660899

Device- AT47AA660899

Version- 10.0.0

Build- 4213- 48

Issue id- 99-337-913

Model- 5213x- roku tv

Serial- 290073921957

Device- 6TL6C7921957

Version- 10.0.0

Build- 4209-11

Issue id- 57-337-907

Model-3931 RW-roku express +

Serial- X00400718KWM

Device- S01230A18KWM

Version- 10.0.0

Build- 4209- AE

Issue id- WM-337-941

Model-3810RW-roku streaming stick+

Serial-YH009V987827

Device-223059987827

Version- 10.0.0

Build- 4209-50

Issue id- 27-337-936

Thank you