Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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NatM
Reel Rookie

Re: Are you being returned to Home screen after selecting a channel?

M#32H4030F1 S#32G2021BQH10747

Issue#56-245-819 I do not know were to find the device# and this issue is happening with all of my installed apps. Youtube Netflix HBO prime etc

Toolman2
Reel Rookie

Re: Are you being returned to Home screen after selecting a channel?

Hello,

The issue seems to be fixed. Not sure how … 
 
Toolman2
0 Kudos
Broandon
Reel Rookie

Re: Roku Ultra LT goes home after a few minutes on any app.

Actually is an ultra and goes to the wall outlet. I’ve tried plugging it into a different one. 

0 Kudos
bartty
Newbie

Re: Are you being returned to Home screen after selecting a channel?

Prime and Netflix keep reverting back to Home Screen.

RokuDanny-R
Retired Moderator

Re: Are you being returned to Home screen after selecting a channel?

Hi everyone,

Thanks for the posts.

As a reminder if you have not already, if you are still experiencing this issue, please provide us with all of the information that we have requested so we can investigate further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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TC8
Newbie

Re: Are you being returned to Home screen after selecting a channel?

This is also happening to me on multiple channels. I followed the instructions for uninstall,  etc. Still not working.

Very frustrating not to be able to watch channels that I pay for.

 

Rokutv. 5315x

Model NS-39DR510NA17

SERIAL 2N00HP641496

DEVICE ID 6Y469H641496

1FineArtst
Reel Rookie

Re: All the apps on Roku Box getting crashed

I too have been having the same issues for nearly a month now. When reading this blog post all the answers from Roku are the same answer that never works. They don’t have any other answer leaving all of us out here SOL.

mate1227
Newbie

Re: Are you being returned to Home screen after selecting a channel?

Same here, I remove the channel and when trying to re-install it is no longer on the list of available channels.  Was News 12 Long Island removed from Roku?

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Rae1
Channel Surfer

Re: Are you being returned to Home screen after selecting a channel?

Hi.my tv screen isn't loading home page.

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Rae1
Channel Surfer

Re: Are you being returned to Home screen after selecting a channel?

I have nothing but a blank purple page. 

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