Channels & viewing

[Flyinace2000]

Often my AppleTV app will give me an error “Video Not Available”.  Sometimes playing a different show will work sometimes it won’t.  Sometimes if i try AirPlaying the show from my iPad to the Roku (which works 99% of the time) then stop AirPlay I can then use the built in AppleTV app to watch the show.  

• I’ve deleted the app, restarted, and reinstalled.  No change to the symptoms.
• I’ve tried disabling PiHole, not change
• Equipment/Setup 
  • Roku is 4670x/Ultra from 2019.
  • TV is a Panasonic Plasma ST30 (55”)
  • AVR is Pioneer.
  • 1080P 5.1 setup
  • Rokue is set to 1080p (not auto-detect)

Apple support was no help.  Said it could be some issue with “HDMI’ settings but wouldn’t give details.  

Any ideas???

[testuser · Accepted solution]

I had the "Video Not Available" issue and fixed it by changing the audio settings on the Roku. In Settings>Audio>HDMI, I switched from "Auto detect" to "PCM-Stereo" and the videos started playing fine.

[CampDirectorG]

Amazing! After a ton of struggle and a wasted hour on the phone with Apple, this solved the problem! Thank you for posting.