Help

Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Luiso1
Level 7
‎05-23-2021 09:13 PM

Apple tv not working on Roku

Apple tv didn't working on my roku. I just try to open the app and it when off and return me to main menu. Any idea what’s going on??

0 Kudos
Reply
1 REPLY 1
RokuDanny-R
Roku Employee
Roku Employee
‎05-24-2021 09:28 AM

Re: Apple tv not working on Roku

@Luiso1 

Thanks for the post.

Can you please clarify the issue you are experiencing? What are the steps to reproduce this issue? Are you seeing this issue only this channel, or does it happens across other channels as well? What Roku model device are you using?

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing? Please keep us posted.

Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Reply