My new Roku tv (Hisense) won't play anything on apple tv+ for some reason. I have a subscription active, but it keeps logging me out and then giving me this error.
I've logged in a bunch of times, but it seems to log me out every time I try to play a video. This login does work when I use it on a computer browser, so it seems to be a problem with the roku channel rather than the account.
Does the issue only occur on Apple TV+ or across other channels installed on your Roku device?
If you haven't tried yet, you can remove the affected channel then re-install it. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > System restart > Restart.
This is only happening on Apple TV+. All other channels are working fine and staying logged in. I attempted to remove the channel and restart as you suggested, but the issue is repeating. After I log in, I will try and play a video and it will ask me to log in again. I tried to log in again after the prompt, then when I hit play on the video again, it asked me again to log in.