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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RokuIrene-S
Roku Employee
Roku Employee
‎10-28-2021 09:53 AM

Re: Apple TV channel - Login Failure

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Hi @corgitronics

Thanks for the post.

When you try to log in with the channel is there any error message or code pop up? Did you restart your Roku before re-installing the channel? That step is crucial when performing the troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we suggest giving it a shot once again.

Let us know how it goes!


All the best,
Irene

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Al231
Level 7
‎11-15-2022 04:27 AM

Re: Apple TV channel - Login Failure

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I am having the same exact issue 

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RokuMary-F
Community Moderator
Community Moderator
‎11-15-2022 11:34 AM

Re: Apple TV channel - Login Failure

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Hi @Al231,

Welcome to the Roku Community!

If you see a message on the screen mentioning overheating, we would recommend taking a look at our Support page for more information regarding What to do if the red light is on or you see a “Your device is overheating” message | Official Roku ...

Let us know if there's any difference after.


Best regards,
Mary

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