It’s worked in the past (a year ago) but now longer does. I’ve deleted app, restarted Roku streaming stick, confirmed high quality internet connection, reinstalled and still won’t get past the spinner.
Roku 3810x streaming stick+
Software version V14.1
Apple TV version 15.0 build 66
Any other ideas?
You might also try unplugging the device for 30 to 60 seconds and see if that helps.
I already mentioned I had followed those exact steps in my initial message. I have also tried unplugging the device as well after deleting the app.
The link provided to contact Apple is for their physical Apple TV devices and not their app on a Roku.
What else can I do?
@sccr410While I can't guarantee this will solve the issue, its possible the problem is due to WiFi channel congestion. I'd recommend you install WiFi Analyzer for Android or something similar for iPhone. Once installed, tap it to see how many others are using the same channel/band, then log into the router and switch to a channel with less congestion. If using 5 ghZ band, the lower channels are best. If you're using service provider modem/router, its possible the default channel selection setting is 'auto' which can often create problems. Selecting channels manually gets the best results. If this doesn't resolve the issue, not sure what else to say. Best of success regardles
All other streaming apps work just fine on this device which should rule out a network issue I imagine?