Channels & viewing

[csmith2401]

I have purchase all available versions of Angry Birds over the years, and now none of them work. I no longer have access to games I PURCHASED. Is Roku planning on refunding the purchase price? I did not have a say in the decision to upgrade the device (software or hardware) to support other channels, yet I am being denied access to a channel I paid for. And even worse there was no notification that the "upgrades" would disable Angry Birds.   

[RokuKariza-D · Accepted solution]

Hi @csmith2401

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.

All the best,
Kariza

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