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Njkile83
Level 7
‎03-13-2021 02:08 PM

All channels not mirroring same account

All my rokus are on same account and should mirror all channels on each device.  Why is a channel not showing up on one of my devices and I cannot add it when I search? It’s peacock tv

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atc98092
Community Streaming Expert
‎03-13-2021 02:55 PM

Re: All channels not mirroring same account

If that particular Roku device isn't supported by a channel, in this case Peacock, it won't install on that device. What model is it not appearing on? Model number please, not just its name. Roku has a bad habit of reusing names on different devices. 

Dan

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makaiguy
Community Streaming Expert
‎03-15-2021 11:06 AM

Re: All channels not mirroring same account

The NBC Peacock app for Roku was written by NBC to be compatible with the following Roku models (Check your model number via Settings > System > About):
(Current as of February 20, 2021. Check the source listed below for updates.)

Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later)
Roku TV and Smart Soundbar (model 5000X or later)

Source: https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock


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