Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Deb29
Newbie

Al Jazeera.....is it being throttled?

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Constant buffering even though speed is good...28M

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Al Jazeera.....is it being throttled?

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Welcome to the Roku Community!
 
We understand that you're experiencing playback issues when trying to access the channel.
 
To resolve the issue, we recommend following the steps below.
 
  • Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
  • Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
  • Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.
You can also check for additional resources here: How to resolve a channel playback issue.

We hope this helps!

Best,
The Roku Community Team
Jharra Q.
Roku Community Moderator

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2 REPLIES 2
HDMIGuy
Roku Guru

Re: Al Jazeera.....is it being throttled?

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@Deb29 Try restarting your Roku device.

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Al Jazeera.....is it being throttled?

Jump to solution

Welcome to the Roku Community!
 
We understand that you're experiencing playback issues when trying to access the channel.
 
To resolve the issue, we recommend following the steps below.
 
  • Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
  • Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
  • Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.
You can also check for additional resources here: How to resolve a channel playback issue.

We hope this helps!

Best,
The Roku Community Team
Jharra Q.
Roku Community Moderator
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