I currently have paid subscriptions to BritBox and AcornTV through Roku channel.
For starters I’m getting ads at the start of an episode on both channels. These are both ad-free paid subscriptions. There should be zero ads! But instead every other episode I’m seeing ads for **bleep** like Pandora, eHarmony, credit karma, etc. I previously subscribed to both these channels directly through their own apps or through Amazon and never had a single ad.
So what’s going on? Is Roku doing a/b testing on some accounts and giving us inferior “lite” version of the channels? With ads no less!
the second issue is that available titles through Roku are different from what’s available directly on BritBox or AcornTV. For example there’s a show called “Crime”, it has 6 episodes that are all available on BritBox. But Roku BritBox only has 4 episodes. Why? They had a similar issue with “Shetland” where the final episode was missing but was eventually added last week (even though it was available on non Roku platforms for weeks).
I contacted support previously who promised a follow up but of course never bothered to contact me again. Why should I pay money to Roku for a channel with ads and missing episodes if I can just sub directly or through Amazon or Apple TV with no ads and access to the full catalogue?