Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Reel Rookie

Activation Issues with CNNGO

Cannot activate CNNGO. Go through and click on Roku and get the screen with the list of cable providers but there's no scroll feature so you can't go down the list!! I get the activation code but can;t enter it because I can't indicate that I'm a DirecTV customer. Tried contacting CNN and there's no way to do it. ANY suggestions?

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