Odd situation. Acquaintance downloaded and used Disney+ some time ago on my Roku account/stick. I recently signed up for Disney+ and tried to login. Their account is there on logon screen and is locked. Have restarted/reset Roku and every time I redownload Disney+; their profile name is there and the profile is locked so I can not just log them out. Must be auto logon. This is a problem as it is happening on all of my Roku devices. PLEASE HELP!! THANK YOU!!
I don't have Disney+ any longer so I'm flying blind on this, but ...
There should be somewhere within the DIsney+ app where you can log out of the current Disney+ account. Look for it under something labeled "Settings", "Account", "Options", or similar, or maybe just an icon looking like a gear or a head profile.
Once logged out, then you should be able to log back in, this time using your own account login parameters.
@AAAA1234 The screen isn’t locked. Click there profile. Once your in there profile you can go into the settings and log them out.
https://technowikis.com/13439/how-to-sign-out-of-disney-plus-tv-smart-tv