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msfiddlestix
Newbie
‎01-04-2022 05:03 AM

Acorn trial offer one month to go, but won't continue access

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Took advantage of the two month trial for  ,99 offer subscription for Showtime and Acorn but both seems to have ended a month prematurely.   I don't see Roku support to fix this problem.  Any suggestions, advise or knowledge for this issue greatly appreciated. 

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RokuKariza-D
Roku Guru
‎01-04-2022 08:16 AM

Re: Acorn trial offer one month to go, but won't continue access

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Hello @msfiddlestix

Thanks for the post.

Please be advised that the offer subscription on both channels is through The Roku Channel. We would recommend making sure you're accessing Acorn TV and Showtime within The Roku Channel.

Let us know how it goes.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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1 REPLY 1
RokuKariza-D
Roku Guru
‎01-04-2022 08:16 AM

Re: Acorn trial offer one month to go, but won't continue access

Jump to solution

Hello @msfiddlestix

Thanks for the post.

Please be advised that the offer subscription on both channels is through The Roku Channel. We would recommend making sure you're accessing Acorn TV and Showtime within The Roku Channel.

Let us know how it goes.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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