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wrxpappy
Newbie
‎12-21-2021 07:42 PM

Acorn running ads after paying for ad free

I contacted support, crickets. zero support from ROKU themselves. Sad!! Sometimes I sign in, no ads. Other times I sign, ads all the way through. Anyone know why this is happening?

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makaiguy
Community Streaming Expert
‎12-21-2021 10:00 PM

Re: Acorn running ads after paying for ad free

@wrxpappy-

Assuming you subscribed to Acorn through Roku, unsubscribe, then subscribe directly with Acorn on Acorn.com and view it via the Acorn channel app..  We've subscribed directly with Acorn for a couple of years now and have yet to see the first ad.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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