Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Acorn running ads after paying for ad free

I contacted support, crickets. zero support from ROKU themselves. Sad!! Sometimes I sign in, no ads. Other times I sign, ads all the way through. Anyone know why this is happening?

0 Kudos
Community Streaming Expert

Re: Acorn running ads after paying for ad free


Assuming you subscribed to Acorn through Roku, unsubscribe, then subscribe directly with Acorn on and view it via the Acorn channel app..  We've subscribed directly with Acorn for a couple of years now and have yet to see the first ad.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos