Channels & viewing

[Kristinapedia]

It has to be the worst channel app on roku.   It loses connection every 20-40 min.    I've written to them, they said they'd send it to the technical team.  three years later it's still horrible.  I post to the ABC Network's twitter page every time it goes out.  Sometimes I have 30 posts in one day to their twitter page.  They don't answer, they do nothing.   I pay for ABC thru my tv subscription.  I have Optimum Broadcast Basic so it costs me $25/month.  (remember when 100 channels used to cost $25/month?).  I am constantly getting the "Player Error.  There appears to be a problem with playing this video.  Please contact us through the Help section in the ABC app".  Code: 025-2501-103.    I have 200 speed internet (prob. 100-150 tho).  Roku is connected to the 5ghz band and the router is six feet from the tv.  It's a Roku Streaming stick that is 4-5 years old.     I am using the roku app, why?  Because ABC isn't coming in on my cable tv..   THE ONLY CHANNEL.  Hasn't for more than six months.   That's prob my cable company tho.   And they suck too.  I really cant' wait until all this technology collapses and we go back to life before technology.  Don't get me wrong... I LOVE technology.  I"m a tech geek.   It's just a PITA because it gets bigger and bigger and what goes up must come down.    Sorry for the tangent rant. lol.  

Does anyone have the same problem with ABC channel?   I'm seriously considering writing to the FCC, Attorney General and BBB because I'm paying for this and they never fixed anything.   

https://www.youtube.com/watch?v=atMjJ91tM9Q

[regnad_kcin]

I am having the same issues. This is the only Roku App that routinely shows the "Player Error Message" or "Internet Connection" problem. Unfortunately, in my area (S. Jersey), getting the local ABC Affiliate Over the Air via antenna is hit or miss so I usually rely on the app.
Just heard of the locast app and am giving that a try.

[Learyaaa]

The ABC app works fine on the Fire Stick.  I have not found a fix for the app on Roku, but the error happens everyday.
Very annoying!!      Roku needs to get a fix for this.

[twiceover · Accepted solution]

"Learyaaa" wrote:
The ABC app works fine on the Fire Stick.  I have not found a fix for the app on Roku, but the error happens everyday.
Very annoying!!      Roku needs to get a fix for this.

Roku didn't develop the app.  You'd want to talk to ABC.

[jg1]

Yes roku is the problem because I can watch ABC on spectrum thru roku have no problem . I can also watch it with Amazon unit thur app ABC and no problem. Today roku on ABC now give error of code 013-0700-600 while watching a eposoid Good Doctor . THE USUAL error thur out the movie.

[RokuTannerD · Accepted solution]

If you encounter an error message that only occurs in a specific streaming channel, and other channels do not experience this issue, you will need to contact the channel provider directly to report the issue with their channel (app) on the Roku platform, and request additional assistance. They'll be able to best assist you with any issues that occur only within their channel. ABC support is located here: https://abc.go.com/faq

Thanks,

Tanner

[phoyt]

A few days ago Abc stopping working. It starts to come on the blacks out and goes back to the main menu. I’ve rebooted, unplugged, updated and still nothing. I have 2 different TVs and 2 kinds of Roku neither work

[boogernose]

Yes I have the issue also.

Go Here. 

It wont even allow you to activate the account.

Usually these problems iron themselves out in a few.

Please do tell ABC though through the link provided.

[lb48]

I'm still having the same issue.  I've reported it here, to Roku thru the app feedback feature and to ABC.  This has been going on for almost a week (at least since I noticed it).  Seems like someone would care enough to either fix it or respond that they are aware and trying to fix it.

[mikkisbta]

I am having the same issue. Last night and this morning.