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Rad2107
Newbie
‎02-28-2023 08:33 PM

[11.5.0] TCLRokuTV Game mode keeps dimming image rapidly.

It’s doing the same thing with mine but it won’t change back until I leave the video or game!

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RokuMary-F
Community Moderator
Community Moderator
‎03-01-2023 07:56 AM

Re: SOLVED [11.5.0] TCLRokuTV Game mode keeps dimming image rapidly. [7 months still no fix]

Hi @Rad2107,

Thanks for your first post in the Roku Community!

We would be more than happy to look further into this issue but will need more details. Can you please provide us with the following information:

  1. What Roku model device are you using?
  2. What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing?
  3. What are the steps to reproduce the issue you are seeing?

As a first step, try taking a look here for more tips about troubleshooting that might help the issue: How to improve contrast using local dimming on your Roku TV™ | Official Roku Support

Please keep us posted and we'll continue assisting you from there.


Best regards,
Mary

Mary F.
Roku Community Moderator
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