Channels & viewing

[makaiguy]

I finally got this straightened out this morning.

First I updated the ESPN app again.  No difference.

Then in settings (gear icon top right of ESPN home screen menu) I noticed it did no show me as being logged into my ESPN account, so I logged in there.  I had no idea of its password so I had to reset this first.  Still made no difference.

My tv provider account is with Directv.  I noticed that the Spanish language programs that didn't give the error showed my provider account up in the top right corner (when playback paused) as Atlantic Broadband -- I have AtlanticBB as my internet provider, but I dropped my tv cable with them maybe 5 years ago.   So I went back into Settings and verified that it DID show I was logged into my tv provider account at Directv.  What the hey??  I logged out of my tv provider account then logged back in and re-authorized for Directv - I think this was the magic bullet. 

Now I can log into everything except the ESPN+ items (I don't have an ESPN+ account) now.  And I checked the Spanish language versions and now they show Directv instead of AtlanticBB too.

[JillnNeal]

All I had to do was sign out of DTV and sign back in but thank you for the solution!

[turpinc]

problem solved - simply logged out of DTV then logged back in - did everything else posted but did not work until logging out

[KittyKlawz]

How did you unlink it?  I switched tv providers but I think it’s linked with my old directv account.  It doesn’t give me the option to sign out of the apps and I already deleted the directv stream app 

[Laine]

Thank you this worked. I had to relink my Directv to this app .

[tubman]

No luck with either. But thanks for the remote control restart tip.

[tubman]

Thank you, fixed ESPN for me too! Now to see if that fixes all the apps with issues or if I have to do them one-by-one.

[nharris1]

I, too, am having the problem. My app also says the E-token is corrupted. The Roku rep didn't know how to fix it. Suggested I reach out to Bravo.

[tubman]

Here's what worked for me: Go into each app that's giving you the message, go into the app settings, log out of your provider, then log in again. Good luck!