Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

xfinity stream

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Is there a way to change channels without scrolling through the guide every time, cant I go directly to a channel with voice or remote?

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1 Solution

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Roku Employee
Roku Employee

Re: xfinity stream

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@mondorocko 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Xfinity support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Xfinity support here: https://www.xfinity.com/support/

Thanks,
Danny

Danny R.
Roku Forum Moderator

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4 Replies
Level 15

Re: xfinity stream

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Hit the asterisk (*) key to get a keyboard you can cursor over and pick numbers and letters.

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Level 8

Re: xfinity stream

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I'll try thanks. I took one of my roku sticks and am trying it on my main tv where home theater is. Comcast box has to be rebooted everytime I turn on tv and nobody can figure out the issue, so IM considering getting rid of the box and using roku if the picture quality is as good. Is the top of the line roku any better than the stick?

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Level 8

Re: xfinity stream

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That didnt bring up any keyboard. There has to be a way to change channels without scrolling through the guide

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Roku Employee
Roku Employee

Re: xfinity stream

Jump to solution

@mondorocko 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Xfinity support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Xfinity support here: https://www.xfinity.com/support/

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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