Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
broom
Level 7

why do i have to sign in if i havent watched a channel in a couple of days

i only watch 3 or 4 channels and if i havent watched 1 in a couple of days i have to sign in with code, makes me crazy, my girl said she never has too

0 Kudos
2 REPLIES 2\
boogernose
Level 18

Re: why do i have to sign in if i havent watched a channel in a couple of days

so you logged in to roku.com

you can always try a new account.

But do Settings/System/system reset

and see what happens.

Is you net connection constant?

---A problem clearly stated is a problem half solved---.
0 Kudos
StreamerUser
Community Streaming Expert

Re: why do i have to sign in if i havent watched a channel in a couple of days


@broom wrote:

i only watch 3 or 4 channels and if i havent watched 1 in a couple of days i have to sign in with code, makes me crazy, my girl said she never has too


Sometimes either a system firmware or an app update can cause an app to lose its activation information/force it to re-activate.

Additionally, activations using TV Everywhere (your credentials from your Cable/Satellite/etc TV provider) can sometimes be lost if there is an issue with your TV-providers' TVE process/system.

And there are some apps/streaming services that seem to have repeated activation issues in the last year or two (Disney+, Prime).

You dont state what model/firmware version/apps/app versions you are experiencing this with.

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos