Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
website Channel Store says "installed" but the channel is nowhere to be found on the Roku device
On my Roku Premiere device I searched for and found the "AT&T WatchTV" channel but couldn't install it. There was no icon and I've repeatedly received "cannot install" errors. It's definitely not on my list of installed channels. However, here on the Roku website, this channel shows up as "installed." Now what? Any pointers would be much appreciated.
Re: website Channel Store says "installed" but the channel is nowhere to be found on the R
Thanks a lot for the reply! I tried the AT&T TV app, but it won't accept my login credentials. I assumed it's a different subscription. AT&T WatchTV is for mobile subscribers on unlimited data plans. Maybe AT&T TV is for cable subscribers?