Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
watching TV screan freezes then goes to ROKU block letter screan and I can't get remote return to ho
this just started and is getting worse and more frequent watching a show or game screen freezes then goes to the block moving ROKU picture. Can't get remote to change form this screen. I have changed the batteries in the remote no help. I unplugged the stick (3500) for a couple of hours and took the batteries out of the remote and then start each up and it went back to the home page. Started watching the end of a football game and it did it again. Unplugged it again for a couple of hours and took batteries out of remote and this time it has not reset. Is my Roku stick bad or what can I try to stop this problem.