Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

upgrading fubo thru roku

I signed up for Fubo thru Roku. My Fubo free trail is over and I want to upgrade my Fubo. Fubo says I need to do it thru Roku. I have followed Roku's instructions but they do not work. I hit a road block with step #1 of Roku's instructions. Can someone please guide me thru this?

0 Kudos
1 Reply
Roku Employee
Roku Employee

Re: upgrading fubo thru roku

Hi @martman1219,

We appreciate you reaching out to us. 
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.



0 Kudos