Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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martman1219
Level 7

upgrading fubo thru roku

I signed up for Fubo thru Roku. My Fubo free trail is over and I want to upgrade my Fubo. Fubo says I need to do it thru Roku. I have followed Roku's instructions but they do not work. I hit a road block with step #1 of Roku's instructions. Can someone please guide me thru this?

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RokuMary-F
Roku Employee
Roku Employee

Re: upgrading fubo thru roku

Hi @martman1219,

We appreciate you reaching out to us. 
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.

Thanks,

Mary

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