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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Lovingtostream
Level 7
‎05-12-2020 04:47 AM

unwanted channel on roku

I started to subscribe to an internet channel but did not subscribe.  However, it put the channel on my Roku menu.  I cannot delete this channel from my Roku menu.  Any suggestions?

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makaiguy
Community Streaming Expert
‎05-12-2020 08:21 PM

Re: unwanted channel on roku

Load up that channel and look through its menus for something called settings, options, or something similar. Maybe you can find a way to sign out of the app. If so, then maybe you'll be able to remove the channel from the Roku home screen
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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Williamt100
Level 11
‎05-13-2020 08:33 AM

Re: unwanted channel on roku

I assume that you've tried highlighting the channel, pressing "*" and selecting "remove channel" -- and it still isn't removed?

 

Was it a private channel?

Roku 3500X
Roku 4400X
Roku 4661X
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