Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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HOOVIE
Level 7

trying to set up for live tv i downloaded xfinity stream still no set up

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i have been trying to set up xfinity stream error (tvapp-00101)

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RokuDanny-R
Roku Employee
Roku Employee

Re: trying to set up for live tv i downloaded xfinity stream still no set up

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@HOOVIE 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Xfinity support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Here's a link to their Support page regarding that specific error: https://www.xfinity.com/support/articles/tvapp00101

You can reach Xfinity support here: https://www.xfinity.com/support/?CMP=ILC_support_resi-help-and-support_re

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: trying to set up for live tv i downloaded xfinity stream still no set up

Jump to solution

@HOOVIE 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Xfinity support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Here's a link to their Support page regarding that specific error: https://www.xfinity.com/support/articles/tvapp00101

You can reach Xfinity support here: https://www.xfinity.com/support/?CMP=ILC_support_resi-help-and-support_re

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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