Channel Issues & Questions

[HOOVIE]

i have been trying to set up xfinity stream error (tvapp-00101)

[RokuDanny-R · Accepted solution]

@HOOVIE 

Thanks for the post.

For more information about that channel's features and functionality, you'll want to contact Xfinity support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

Here's a link to their Support page regarding that specific error: https://www.xfinity.com/support/articles/tvapp00101

You can reach Xfinity support here: https://www.xfinity.com/support/?CMP=ILC_support_resi-help-and-support_re

Thanks,
Danny

[ManifoldMan]

If you have a modem that also supports your telephone line, make sure they(Xfinity) didn't reverse your MAC addresses when they set up your account.