Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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trying to find direct tv now on roku 3810x.. please help and advise

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I have both a roku stick model 3810X and a 4k roku tv.....I cannot find the direct tv app anywhere...can someone help and or advise please?

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Community Manager
Community Manager

Re: trying to find direct tv now on roku 3810x.. please help and advise

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Hi there, 

Thanks for the note. DirecTV does not offer a channel on Roku for satellite subscribers. You can use your DirecTV satellite subscription credentials to activate or authenticate individual streaming channels, but there is no centralized channel to view your DirecTV service on a Roku device. See more here: https://support.roku.com/article/115004366608-can-i-watch-movies-and-tv-shows-available-with-my-cabl...

AT&T TV is the current streaming solution offered (on the Roku platform) by AT&T (who owns DirecTV). It is a completely digital, on-device streaming TV service. This channel (app) offers subscription packages similar to cable or satellite, a channel guide, and other features. For more information, you'll want to contact DirecTV or AT&T TV support: 

https://www.att.com/support/contact-us/directv/

https://www.att.com/support/contact-us/att-tv/

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

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Community Manager
Community Manager

Re: trying to find direct tv now on roku 3810x.. please help and advise

Jump to solution

Hi there, 

Thanks for the note. DirecTV does not offer a channel on Roku for satellite subscribers. You can use your DirecTV satellite subscription credentials to activate or authenticate individual streaming channels, but there is no centralized channel to view your DirecTV service on a Roku device. See more here: https://support.roku.com/article/115004366608-can-i-watch-movies-and-tv-shows-available-with-my-cabl...

AT&T TV is the current streaming solution offered (on the Roku platform) by AT&T (who owns DirecTV). It is a completely digital, on-device streaming TV service. This channel (app) offers subscription packages similar to cable or satellite, a channel guide, and other features. For more information, you'll want to contact DirecTV or AT&T TV support: 

https://www.att.com/support/contact-us/directv/

https://www.att.com/support/contact-us/att-tv/

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

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