Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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adavis168
Level 7

three roku units will no longer log into locast

Two weeks ago my three different roku units stopped streaming Locast in the chicago area . Connect with locast tech,followed their instructions to no avail . I also have a fire stick which is working fine .

Powered down the roku and TVs, removed and reinstalled the channel , clear the cache on the TVs, verified the IPv4 address and activation code. Over and over with no progress, Locast will except the codes , then prompt you to go to channel at this time , it starts the " fetch process" then reverts back to the main locast logo . Locast tends to respond with cookie cutter answers which are no help .

                                                                                                                 thanks

                                                                                                                          Tony

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1 REPLY 1\
DBDukes
Community Streaming Expert

Re: three roku units will no longer log into locast

@adavis168 

One thing I'm seeing that might make a difference. The order of things is critical on reinstalling apps.

  1. Remove the app.
  2. Reboot all of your Roku devices. Ensure none have the app after they reboot.
  3. Reinstall the app.

Any other order can invalidate the reinstallation, leaving a bad/corrupt install in place. Try that, and see if that makes a difference.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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