Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Angelica1st
Level 7

there is a store display mode menu that keeps popping up on the screen

TCL Roku menu keeps popping up as I watch tv

 

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1 REPLY 1\
makaiguy
Community Streaming Expert

Re: there is a store display mode menu that keeps popping up on the screen

Roku TVs (not other Roku devices) have a store/demo mode that can be selected during initial set up. There is no provision in the user interface to change this later. To get out of store mode you do a factory reset (Settings > System > Advanced system settings > Factory reset) and set up again from scratch. When asked, select home use instead of store/demo.

Doug
Roku Community Streaming Expert  I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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