Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Angelica1st
Level 7

there is a store display mode menu that keeps popping up on the screen

TCL Roku menu keeps popping up as I watch tv

 

0 Kudos
1 Reply
makaiguy
Level 20

Re: there is a store display mode menu that keeps popping up on the screen

Roku TVs (not other Roku devices) have a store/demo mode that can be selected during initial set up. There is no provision in the user interface to change this later. To get out of store mode you do a factory reset (Settings > System > Advanced system settings > Factory reset) and set up again from scratch. When asked, select home use instead of store/demo.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi