Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

support email

I have a Samsung smart TV, the Roku channel does not allow me to see my profile the way it is on the Roku device, how do I solve this other than using the device?

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Level 15

Re: support email

The Roku channel is just one of thousands of channels on a Roku device. 


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Community Streaming Expert

Re: support email

"The Roku Channel" on a non-Roku device is nothing like and not a substitute for an actual Roku device.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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