Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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bhenry58
Level 7

subtitles on Netflix

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Odd, Netflix just started showing subtitles to there movies.  Is there anyway to get rid of them??

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makaiguy
Community Streaming Expert

Re: subtitles on Netflix

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When you first click on a Netflix program you get a menu on the left that contains an "Audio and subtitles" item you can use before getting into the program.  Make your choices and press the back arrow key to return.

While in the program press the up key twice to highlight the "Audio and subtitles" icon - click it to go into the same dialog.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

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makaiguy
Community Streaming Expert

Re: subtitles on Netflix

Jump to solution

When you first click on a Netflix program you get a menu on the left that contains an "Audio and subtitles" item you can use before getting into the program.  Make your choices and press the back arrow key to return.

While in the program press the up key twice to highlight the "Audio and subtitles" icon - click it to go into the same dialog.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
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