Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
starting this morning all Xfinity channels are getting TVAPP-00116.
Starting today's ROKU TV all of the Xfinity channels are getting the TV_APP-0016 error. My tv is currenty running the ROKU software 10.0.2 build 4295. I haven't had any issues with the Xfinity app until this morning after 9:00 a.m. central time. I manually check for another ROKU system update and could not update the TV and restarted my tv whih didn't help. Other apps such as the ROKU channel & Prime Video all seem to be working fine. Any thoughts beside contact Xfinity?
Re: starting this morning all Xfinity channels are getting TVAPP-00116.
Same issue started yesterday, Ruku Beta app is instructing to subscribe to channels that are already paid for. All other devices such as the cable box xfinity app on phone/iPad seem to be working and showing all the paid channels listed on account. Has anyone found a solution?