Channel Issues & Questions

[mikwan]

I've been using the sling channel for a couple weeks now and can live with most of the annoying issues but one issue is really annoying me. This issue is completely reproducible and hard to understand how it exists in a mature product. I have roku ultra 4660. The issue happens when I navigate from MYTV to a live channel and then use the back button back to MYTV. At that point the GUI is annoyingly slow for about 10 seconds before it return to normal. Do others see the same issue? How do you deal with it?

[RokuDanny-R · Accepted solution]

@mikwan 

Thanks for the post.

If the issue you are experiencing is within the Sling channel, you will need to contact Sling for further assistance. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sling support here: https://help.sling.com/

Thanks,
Danny

[mikwan]

Thanks for the reply but I already knew the problem is with the sling app. I reached out to the roku community to see if others are experiencing the same problem with the sling app. That would be helpful to know before contacting sling support.