Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

sling app slowness

Jump to solution

I've been using the sling channel for a couple weeks now and can live with most of the annoying issues but one issue is really annoying me. This issue is completely reproducible and hard to understand how it exists in a mature product. I have roku ultra 4660. The issue happens when I navigate from MYTV to a live channel and then use the back button back to MYTV. At that point the GUI is annoyingly slow for about 10 seconds before it return to normal. Do others see the same issue? How do you deal with it?

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Roku Employee
Roku Employee

Re: sling app slowness

Jump to solution

@mikwan 

Thanks for the post.

If the issue you are experiencing is within the Sling channel, you will need to contact Sling for further assistance. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sling support here: https://help.sling.com/

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
1 Reply
Highlighted
Roku Employee
Roku Employee

Re: sling app slowness

Jump to solution

@mikwan 

Thanks for the post.

If the issue you are experiencing is within the Sling channel, you will need to contact Sling for further assistance. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Sling support here: https://help.sling.com/

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos