Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I guess they are steering me from my preferred ROKU to a Amazon box or fire stick. It's a shame they just won't revert back on ROKU, the old app was just fine. Thanks for contacting them, sorry they don't care.
This was also true of the so-called Cloud that was available on so many channels, my favorite being TCM! One used to be able to use the down arrow (while the current show was streaming live) and see what was available to stream independently at any time. With the new update, I couldn't find those Cloud/On Demand programs and had to call into Sling. By the way, I was hopping mad because Sling didn't even notify us of this change -- isn't that MINIMAL CUSTOMER SERVICE?????? The gal I spoke with knew the answer immediately, thank you very much. HOWEVER, I'm left with moving into the Guide, clicking on to the station and finding the available programs! WHAT WAS WRONG WITH THE OLD FORMAT? Also, now I get highlighted stations on the opening page that I never watch and don't want to watch. Is this a way of advertising? SLING TV, you outdid yourself this time! I've worked this new format under several different circumstances and just cannot find a single appropriate word to describe my ire! Reverting back to cable is the only alternative, it appears.
I'm not sure how one knows when customers leave or start Sling TV service. I'm ready to leave Sling after many pretty satisfied years. Typically, the thing that would slightly get under my skin was when they eliminated stations that interested me. With low cost, I felt that I could abide by that to some degree. But, this new menu format is so ghastly that I have searched the internet over and over again to find other complaints. This Roku Community seems to be the place! Thank you.
They recently added a "Browse by channel" line on the home page, which helps somewhat. When I chatted with Sling, they said more changes were coming. For me, it it the least expensive way to get ESPN channels that I only use for college football. I was happy with the old platform.