Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Derouchieralph
Level 7

skin o max ultra says channel not available in my region

i have had this channel before and worked fine tried to get on my other roku and it says not available in my region and ive already paid for this. does anyone know how to fix this problem?

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makaiguy
Level 21

Re: skin o max ultra says channel not available in my region

Was this a private channel for which you had to enter a code in order to install?  

That appears to be a generic error message that is returned when one enters a code for which there is no established channel app. I entered a nonsense letter combination and got the same error message. I guess the error message is technically correct -- if the code is invalid it does not represent a channel available in that region, or any other region for that matter -- but it is not very helpful.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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