Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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JAMES123X
Level 7

roku problems or tubi problems?

i have a roku player i have netflix it works great. i tried to watch a bruce willis movie and 2 other movies on tubi. after a little while it stops and my roku player reboots...then i go back to tubi find the movie and start it once again. it starts from the beginning doesn't start where it crashed. this happened many more times and i just stopped and missed the movie because of these problems with tubi! any ideas what is going on? how can i fix this problem?

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1 REPLY 1\
RokuDanny-R
Roku Employee
Roku Employee

Re: ROKU PROBLEMS OR TUBI PROBLEMS?

@JAMES123X

Thanks for the post.

What Roku model device are you using? How are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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