Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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abbeyhyde
Level 7

roku media player wont start

Earlier in the week I succesfully installed roku media player and used it to play from my dlna server.

 

Today however the app has stopped worked. 

 

I select the app, the screen goes blank as it appears to load. 

But after a few seconds the app returns to main screen. by main screen I mean the menu screen where the other apps are.

 

I've tried resetting the device and a power cycle but no joy.

 

can someone advise some trouble shooting / things to try etc.?

 

thanks

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2 REPLIES 2\
Tivoburkee
Community Streaming Expert

Re: roku media player wont start

Try an update looks like they rolled it back to the old software. 

Edmund
Roku Community Streaming Expert

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Noah1
Level 7

Re: roku media player wont start

Hello, I tried doing the update but it still won’t open the app, for a bit the other apps wouldn’t open either. Ready to return the unit.

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