Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

reuters channel disappeared ....why?

Jump to solution

Why did my Reuters channel go away?

3 Solutions

Accepted Solutions
Highlighted
Level 9

Re: reuters channel disappeared ....why?

Jump to solution

So after looking in to this, it appears the Reuters Channel was part of Reuters TV, which Reuters has now shut down.

 

https://www.thebaron.info/news/article/2019/12/04/reuters-tv-app-website-to-close-merge-with-reuters...

 

Very sad.

View solution in original post

Highlighted
Level 7

Re: reuters channel disappeared ....why?

Jump to solution

Official Response on Reuters.com:

https://reuters.zendesk.com/hc/en-us/articles/360038606852-What-has-happened-to-Reuters-TV-on-Roku- 

One of the features of Reuters on Roku is that you could choose the number of minutes to watch.  I would choose 15 minutes when I went to bed.  After the 15 minutes streaming would stop and therefore save bandwidth.  Other roku channels do not stop streaming when the TV turn off and wastes bandwidth.

View solution in original post

Highlighted
Level 8

Re: reuters channel disappeared ....why?

Jump to solution

I got a reply from REUTERS.

Thank you for reaching out and we appreciate your feedback. About your request, kindly see the FAQ link below:

https://reuters.zendesk.com/hc/en-us/articles/360038606852-What-has-happened-to-Reuters-TV-on-Roku-

Kind regards,

Reuters.com Team

from the above link

We have brought together Reuters video, text and pictures in one place; the Reuters News app.
As a result, we no longer support the standalone Reuters TV app on Roku.
However, we are migrating Roku users to a new video experience, which should be available in March or April 2020.

 

MGJS

View solution in original post

63 Replies
Highlighted
Level 7

Re: reuters channel disappeared ....why?

Jump to solution

it may not be available on roku, but it IS available at www.reuters.tv

Highlighted
Level 7

Re: reuters channel disappeared ....why?

Jump to solution

I don't know

0 Kudos
Highlighted
Level 9

Re: reuters channel disappeared ....why?

Jump to solution

I also would like to know. It was working yesterday as content was still being actively created.

Highlighted
Level 9

Re: reuters channel disappeared ....why?

Jump to solution

So after looking in to this, it appears the Reuters Channel was part of Reuters TV, which Reuters has now shut down.

 

https://www.thebaron.info/news/article/2019/12/04/reuters-tv-app-website-to-close-merge-with-reuters...

 

Very sad.

View solution in original post

Highlighted

Re: reuters channel disappeared ....why?

Jump to solution

So did my wife....I'll miss one of them

Highlighted
Level 7

Re: reuters channel disappeared ....why?

Jump to solution

Thanks!

0 Kudos
Highlighted
Level 7

Re: reuters channel disappeared ....why?

Jump to solution

@downtownbilly 😂😂

0 Kudos
Highlighted
Level 8

Re: reuters channel disappeared ....why?

Jump to solution

Bad move. Get my news solely through Roku and Reuters was the best of all the half a dozen or so I watch every morning. Don't buy their story about consolidating and I'm not going to switch my source for news (Roku) just for them. Bummer all the way around. Roku/everyone, please share this post with Reuters.

Highlighted
Level 7

Re: reuters channel disappeared ....why?

Jump to solution

Agree 100%.  Sources of decent international news in Canada are pretty scarce.  Voice your disappointment to Tomson/Reuters I guess.