Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Megan1
Level 7

reinstalling cbs doesn’t work

I’m following the directions for fixing the frustrating CBS All Access issue (circles back to main screen) but now I have a new problem. I removed channel, restarted roku and reinstalled channel. Now when I hit “go to channel,” I am in another circular nightmare—it works at it, then goes right back to the “go to channel” screen. This whole cbs connectivity thing has been going on for weeks — it works everywhere but on roku. Enough already!!!!

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boogernose
Level 18

Re: reinstalling cbs doesn’t work

I dont subscribe to CBS all access but it installed ok and seemed to work.

You didnt mention your Roku Model type and TV type.

Do you have CBS News installed? I do. That may help. its a free channel anyway.

---A problem clearly stated is a problem half solved---.
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