"Laurene" wrote:
why is there a red key locking some shows
With no more information than what you've provided -- you didn't give your Roku model number, the app you're using, or a specific example -- my guess is that you're using an app that requires you to authenticate against a content provider (cable, satellite, or streaming service) to view everything.
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)