Help

Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Laurene
Laurene
Level 7
‎11-28-2018 12:11 PM

red key

why is there a red key locking some shows
0 Kudos
Reply
1 Reply
DBDukes
DBDukes
Level 10
‎11-28-2018 12:16 PM

Re: red key

"Laurene" wrote:
why is there a red key locking some shows

With no more information than what you've provided -- you didn't give your Roku model number, the app you're using, or a specific example -- my guess is that you're using an app that requires you to authenticate against a content provider (cable, satellite, or streaming service) to view everything.
DBDukes
http://www.dbdukes.com/
Roku Ultra (4660)
Roku Premiere+ (3921)
0 Kudos
Reply