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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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edkowalski
Level 7
‎04-24-2020 01:03 PM

recovering a channel on roku

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i have lost the on demand feature on stadium channel..a whole network is missing.

how do i restore roku and/or the stadium app to get it to return to normal viewing

 

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atc98092
Community Streaming Expert
‎04-24-2020 01:22 PM

Re: recovering a channel on roku

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If this was something within the channel itself, then there's nothing that Roku has done, nor you. It sounds like the channel provider (Stadium) changed the functionality of the channel. It's their channel to do what they please, so any changes you aren't happy about need to be taken up with them. Roku has no control over how an individual channel works, other than the two that they themselves provide (Roku Media Player and The Roku Channel). All other channels are created, maintained and supported by third party companies, normally the content provider themselves. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.

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atc98092
Community Streaming Expert
‎04-24-2020 01:22 PM

Re: recovering a channel on roku

Jump to solution

If this was something within the channel itself, then there's nothing that Roku has done, nor you. It sounds like the channel provider (Stadium) changed the functionality of the channel. It's their channel to do what they please, so any changes you aren't happy about need to be taken up with them. Roku has no control over how an individual channel works, other than the two that they themselves provide (Roku Media Player and The Roku Channel). All other channels are created, maintained and supported by third party companies, normally the content provider themselves. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.

View solution in original post

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Reply
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