Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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bbonet-entercom
Level 8

Re: radio.com

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Hi Midpoint,

We are aware that Roku devices with OS 9.3 will crash the Radio.com app. I've fixed it and it's currently in our QA department. We expect to submit an update to Roku for certification today or tomorrow.

Regards,
Brent

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RokuDanny-R
Roku Employee
Roku Employee

Re: radio.com

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Hi everyone,

Thanks for your patience regarding this issue.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

If you are still experiencing an issue with this channel, please feel free to let me know so I can pass the information along.

Thanks,
Danny

Danny R.
Roku Forum Moderator

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dfc
Level 9

Re: radio.com

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Success!

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Helmel
Level 7

Re: radio.com

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Thank you!!  It now works for me.

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bbonet-entercom
Level 8

Re: radio.com

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Thanks to everyone for their patience. As you have seen the Radio.com Roku update has been published.

Regards,
Brent Bonet

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bbonet-entercom
Level 8

Re: radio.com

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We will be addressing several bugs and usability issues in the near future.

Regards,
Brent

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