Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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ctice22461
Level 7

"SBN NOW" APP NOT WORKING.

On 03-23-2021 in the PM, "SBN NOW" channel stopped engaging/working.

7 Replies
Mini
Level 8

Re: "SBN NOW" APP NOT WORKING.

SBN Now is not working for me either. I deleted the channel and then added it again. Still nothing. I updated my Roku system and still nothing. What's going on? Is it being censored?

Diana6
Level 8

Re: "SBN NOW" APP NOT WORKING.

SBN is not working on my Roku either... I  unloaded then reloaded still no SBN Now... and I also unplugged both power and cable and plugged all things back in and still does not work.

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Mini
Level 8

Re: "SBN NOW" APP NOT WORKING.

I sent an email to info@jsm.org telling them about the problem. Only thing I can think off to do. I really enjoy this program. It's food for my spirit.

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Mini
Level 8

Re: "SBN NOW" APP NOT WORKING.

I have been watching them on my laptop, and Francis just announced over the air at 10:06 am that they are looking into the technical issue. Yay!

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Diana6
Level 8

Re: "SBN NOW" APP NOT WORKING.

Mini, SBN is not being censored..... Praise God... It is something with their website, that is effecting the SBN NOW app... They said they are working on it now, hope to have it up soon..

 

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Diana6
Level 8

Re: "SBN NOW" APP NOT WORKING.

Mini, SBN is not being censored..... Praise God... It is something with their website, that is effecting the SBN NOW app... They said they are working on it now, hope to have it up soon..

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RokuMary-F
Roku Employee
Roku Employee

Re: "SBN NOW" APP NOT WORKING.

Hi @Diana6 @Mini,

Thanks for the post.

If removing the channel and adding it back after you've restarted the device does not resolve the channel issue, I'd recommend reaching out to the channel support directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on that channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.
Thanks,

Mary

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