Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Thom1
Level 7

peacock tv

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I have 4 roku devices. tcl tv, roku2, roku3,and roku express. I have installed peacock in my account and have it on tv and roku3 but can not find it on roku2 or express. Can anyone help?

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2 Solutions

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andyross
Level 16

Re: peacock tv

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Please read through the Peacock TV thread. Peacock is not supported on older devices. This is a decision by NBC/Universal, not Roku.

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makaiguy
Level 21

Re: peacock tv

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A page on the Peacock website says Peacock was written to run on these Roku units:

Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later)
Roku TV and Smart Soundbar (model 5000X or later)

To find the model number on a connected Roku, check Settings > System > About

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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6 Replies
andyross
Level 16

Re: peacock tv

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Please read through the Peacock TV thread. Peacock is not supported on older devices. This is a decision by NBC/Universal, not Roku.

View solution in original post

makaiguy
Level 21

Re: peacock tv

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A page on the Peacock website says Peacock was written to run on these Roku units:

Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later)
Roku TV and Smart Soundbar (model 5000X or later)

To find the model number on a connected Roku, check Settings > System > About

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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Thom1
Level 7

Re: peacock tv

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Thankyou for the info that answers my question.

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traderpat
Level 7

peacock i get on my premire roku but not on my roku 3-why is that? help trying to get wrestle mania

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Have 1 tv hooked up with a roku premire-i can get peacock on that one. On my roku 3 i am not able to get peacock. I would any help i can get. My kids wanna watch wrestle mania

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Tivoburkee
Community Streaming Expert

Re: peacock i get on my premire roku but not on my roku 3-why is that? help trying to get wrestle ma

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Peacock picks which roku models get the channel, the roku 3 is probably too old for them. Roku has nothing to do with it. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
traderpat
Level 7

Re: peacock tv

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so my 2 roku 3 4200R's i am going to have replace. Thanks in advance. I appreciate the help

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