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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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bigtee1
Level 7
‎07-02-2020 04:11 PM

oan, good sound but static line picture

why can I not get a picture on OAN, just today this started static lines and good sound

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2 Replies
Helsby
Level 7
‎07-02-2020 05:28 PM

Re: oan, good sound but static line picture

I'm having this on Hulu tonight. The sound plays but just get a black screen with a horizontal white line about half the width of the screen in the middle of the screen.

Have also had intermittent issues with Hulu either not playing audio in ads or really static, distorted audio. Personally I love not having audio in the ads though!

 

Both of these seem to be restricted to Hulu.

 

Device has been rebooted, issue still occurs.

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Helsby
Level 7
‎07-03-2020 04:32 PM

Re: oan, good sound but static line picture

If you have a pihole or other blacklist, adblocker, allow dpm.demdex.net, restart DNS on the pihole and you should be good.

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