Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
markwauk
Level 7

new Roku UltraMax just plugged in, can't find the channel guide?

Jump to solution

Apologies if this has already been posted -- I looked around but couldn't find it

I just got a Roku Ultra yesterday,  it works great!   The only thing was when I went to the Roku App

I didn't see the "channel guide" under the "Live TV" section?    I have another older Roku at home and

it works great and we have the channel guide there.    I'm confused,  anyone that can help would be

appreciative!    I read several posts (and watched video's) of where it is, and I'm like .. it's not there?

Let me know if there's something I need to do.   The system updated itself to the latest once it booted up

so it's current with any Roku updates.    Thank you in advance.

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: new Roku UltraMax just plugged in, can't find the channel guide?

Jump to solution

@markwauk 

Thanks for the inquiry.

For more information, we would recommend taking a look at the information provided by our Support page here: How do I find TV listings using Live TV Channel Guide?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: new Roku UltraMax just plugged in, can't find the channel guide?

Jump to solution

@markwauk 

Thanks for the inquiry.

For more information, we would recommend taking a look at the information provided by our Support page here: How do I find TV listings using Live TV Channel Guide?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos